When you call 9-1-1, you first go through a call center queue to verify your location and emergency before being routed to local emergency services. With Rescu, your request is automatically sent to the local emergency responders. Because your address is stored within your account, first responders already know where to go without having to triangulate your cell phone or without you needing to be physically present at the location.

When you send an emergency alert through the Rescu app, your signal bypasses 9-1-1 dispatch and goes directly to local first responders and is seen as a verified emergency. Help is sent immediately to your stored location without you having to verbally explain your situation. However you can still speak to someone at Central Station if you wish to provide more information about your emergency or ask questions.

An ambulance and firetruck are typically dispatched in tandem to your location by default, as they are sometimes contracted together under the same company. Both fire and ambulance operators are certified to assist medical emergencies.

You can cancel a dispatch by selecting the CANCEL button before sending the alert. If you have already sent the alert, you can speak to a live operator at Central Station by tapping to cancel your request.

Contacts are added in account settings, located at the top left corner of the Rescu app screen. When an emergency occurs and you send an alert to emergency responders, Rescu will instantly and automatically send text messages to your contacts to notify them of your situation.

Rescu costs $59.99/year, which comes down to only $4.99/month. Your subscription renews automatically each year, and one account can protect multiple addresses and be shared across various devices, giving your whole household the same protection.

Yes. Rescu’s dispatch center (the Central Station) is recognized by Underwriter’s Laboratories (U.L.) as the highest classification for safety and security standards. Insurance providers acknowledge our U.L. compliance, and will usually provide a 20% discount on your homeowner’s insurance policy.

Rescu does not require any additional hardware to operate. However, Rescu can be used to complement any smart device or home security system as a means to get emergency help faster.